Destiny 2 Update Wipes Player Usernames

A recent Destiny 2 update unintentionally wiped out a large number of players' usernames. This article details the developers' response and what players can do.

Destiny 2 Username Glitch: Bungie Issues Name Change Tokens

Following a recent update, many Destiny 2 players discovered their Bungie Names had been unexpectedly altered. Numerous players reported their names replaced with "Guardian" followed by a random number sequence. This issue, starting around August 14th, stemmed from a malfunction in Bungie's name moderation system.

Bungie acknowledged the problem via Twitter (X), stating they were investigating the widespread name changes caused by their moderation tool. They promised further information, including a free name change token for all players.

Bungie's system typically flags and changes usernames violating their terms of service (offensive language, personal information, etc.). However, this incident affected many players with perfectly acceptable names, some using the same name since 2015.

Bungie swiftly investigated and reported identifying the root cause. They implemented a server-side fix to prevent further accidental name changes. While the fix is in place, Bungie confirmed plans to distribute additional name change tokens to all players as compensation. They advised players to remain patient and await further updates. Affected players can expect these tokens and future communication from Bungie.