BIS CARE

Empower yourself with the ability to authenticate product quality with just a few taps on your phone using the BIS CARE app. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly access essential details such as the manufacturer's name and address, license or registration validity, covered varieties, registered brands, and the current status of certification. Don’t tolerate substandard products, misuse of marks, or deceptive quality claims—report any inconsistencies directly through the app’s "Complaints" feature. Easily file your grievances, provide relevant details and evidence, and receive a unique complaint number for future reference while our team takes action.

Features of BIS CARE:

Authenticity Verification:
Quickly verify the authenticity of ISI marks, Hallmarks, and CRS Registration marks by entering the license number, HUID number, or registration number.

Complaints Registration:
Easily report sub-standard products, misuse of certifications, or misleading claims using the intuitive 'Complaints' feature within the app.

User-Friendly Interface:
Experience hassle-free user registration or opt for OTP-based login for seamless complaint submission and tracking.

Tips for Users:

Provide Evidence:
Support your complaint with relevant proof to expedite resolution and improve the chances of successful redressal.

Select Complaint Type:
Choose the appropriate complaint category from the available options to ensure it reaches the correct department for prompt action.

Stay Informed:
Keep your assigned complaint number handy for future follow-ups on the progress of your case.

Conclusion:

The BIS CARE app equips consumers with the tools needed to verify certified products and report potential issues with ease. Its intuitive interface and streamlined complaints system empower users to take action against counterfeit goods and contribute to upholding quality standards across the market. Download the app today and become an informed consumer who plays a vital role in safeguarding product integrity.